Terms and Conditions

1. Sales are conducted via the Internet in the form of a distance contract concluded between the purchaser – hereinafter referred to as the Customer, and the online store skarbyroztocza.mom (hereinafter referred to as the Seller).

2. The terms and conditions are addressed to Consumers, Entrepreneurs with consumer rights, as well as to Entrepreneurs using the store.

1. Information about the goods provided on the Store's website, in particular their descriptions, parameters, and prices, do not constitute an offer within the meaning of Art. 66 of the Civil Code, but constitute an invitation to submit an offer (conclude a contract) within the meaning of Art. 71 of the Civil Code.

2. Orders are accepted via the order form located on the store's website, via e-mail, and by telephone. Placing an order by the Customer (confirming the basket and clicking the button with the obligation to pay) is treated as submitting an offer to the Seller to conclude a sales contract for the selected goods under the conditions specified in the order.

3. To complete the order, it is necessary to provide a shipping address (name and surname/company name, street, postal code, city) and contact details (telephone, e-mail).

4. In the event of providing false, incomplete, or incorrect data, the Seller will attempt to contact the Customer to complete them. If contact is not possible, the Seller has the right to reject the Customer's offer and cancel the order.

5. After placing an order, the Customer receives an automatic e-mail message confirming the receipt of the order into the Store's system. This message only constitutes confirmation of delivery of the offer from the Customer and is not equivalent to the Seller's acceptance of the offer or the conclusion of a sales contract.

6. The sales contract is concluded only at the moment of actual commencement of the order processing by the Seller, which is confirmed by sending a separate e-mail message to the Customer informing about the packing of the goods and the issuance of a sales document (invoice or receipt). In the case of orders with prepayment (fast transfer, BLIK), the Seller verifies the offer and makes a decision on its acceptance only after the payment is recorded on the account.

7. Until the confirmation of packing the order and issuing the sales document (referred to in point 6) is sent, the Seller reserves the right not to accept the Customer's offer (reject the order), in particular in the event of errors in the price of the goods or lack of goods in stock. In such a situation, the sales contract is not concluded, and any funds paid by the Customer are immediately and fully refunded without the need for additional consent from the Customer.

8. In case of unavailability of some of the goods covered by the order or other difficulties related to the execution of the order in accordance with the offer submitted by the Customer, the Seller will contact the Customer, who will decide on the method of order execution (partial execution, extension of the waiting time, cancellation of the entire order, or replacement with another product with similar properties).

9. The Customer may introduce changes to the order or withdraw the submitted offer until receiving the message about the commencement of order processing, by contacting the Customer Service Office by e-mail at: info@skarbyroztocza.mom or by telephone at +48 660 850 764.

10. Orders exceeding the amount of PLN 1000 may require advance payment. The Seller reserves the right to refuse "cash on delivery" shipping in the case of high-value orders or based on the Customer's order history.

11. In the event that a cash-on-delivery shipment is returned to the Seller due to it not being collected by the Customer, the Seller reserves the right to re-ship only after the order has been paid for in advance and the costs of returning the uncollected package have been covered.

12. Upon handing over the item to the carrier (in the case of purchases by Entrepreneurs without consumer rights), the benefits and burdens associated with the item and the risk of accidental loss or damage pass to the Customer.

13. The Seller reserves the right to deliver sales documents (invoice, receipt) electronically to the e-mail address indicated by the Customer.

1. All prices are given in Polish zlotys (PLN) and include VAT. The price visible next to the product at the time of placing the order is binding for the parties.

2. Available forms of payment are:

3. Foreign shipments can be paid for only in advance (by traditional transfer, quick online transfer, or card). The store does not send international orders cash on delivery.

4. In the event of no payment for a prepaid order within 7 days of its placement, the order is automatically cancelled.

1. The order processing time (preparation for shipment) is provided for each product. Orders for products with different processing times are sent after completing the whole set (the longest of the specified terms applies).

2. The date of receiving the shipment is the processing time plus the delivery time by the carrier.

3. Domestic shipments are carried out via courier companies (including InPost, DPD). The estimated delivery time in Poland is 1-2 business days from the moment of dispatch.

4. The delivery costs are covered by the Customer, unless the terms of the current promotion in the store state otherwise. The final delivery cost is visible in the basket before confirming the order.

5. In the case of foreign shipping, if the delivery costs change significantly at the carrier's or other customs and tax restrictions occur, the Seller reserves the right to cancel the order and refund the full amount to the Customer, after prior contact.

1. A Consumer and an Entrepreneur with consumer rights (a natural person concluding a contract directly related to their business activity, when the content of this contract shows that it is not of a professional nature for them) have the right to withdraw from the contract without giving a reason within 14 days from the date of taking possession of the goods.

2. To maintain the deadline for withdrawal from the contract, it is enough to send a statement before its expiry to the e-mail address: info@skarbyroztocza.mom.

3. The returned goods should be sent back immediately, but no later than within 14 days from the day on which the Customer withdrew from the contract. The cost of returning the goods is borne by the Customer. The Store does not accept return shipments sent "cash on delivery".

4. The goods should be properly secured for the duration of transport. We strongly recommend using strong cardboard boxes. The Customer is responsible for any reduction in the value of the item resulting from using it in a way that goes beyond what is necessary to determine the nature, characteristics, and functioning of the item.

5. The Seller shall refund the payment (including the costs of the cheapest method of delivery of the goods offered in the store) immediately, no later than within 14 days of receiving the statement of withdrawal. The Seller may withhold the refund of the payment until the goods are received back.

6. In order to streamline the return, the Customer may (after arrangement with the store) use the SzybkieZwroty.pl service operated by InPost.

1. The Seller is obliged to deliver goods to the Customer in accordance with the contract, free from defects.

2. In the event of non-conformity of the goods with the contract (or damage occurring during transport), the Customer should contact the Seller by e-mail (info@skarbyroztocza.mom) or telephone (+48 660 850 764), attaching photos of the damage if possible. This will significantly speed up the process of considering the case.

3. The Customer may demand repair or replacement of the goods as part of the complaint. If repair and replacement are impossible or would require excessive costs for the Seller, the Customer may submit a statement on price reduction or withdrawal from the contract.

4. The Seller considers complaints immediately, no later than within 14 days from the date of its submission.

5. In the event of an accepted complaint, the costs related to sending back and replacing the goods are borne by the Seller (e.g., by ordering the package to be picked up by their own courier).

6. With regard to Customers who are Entrepreneurs (excluding Entrepreneurs with consumer rights), the Seller's liability under the warranty is completely excluded (in accordance with Art. 558 § 1 of the Civil Code).

1. The administrator of your personal data is Skarby Sp. z o.o., Skryhiczyn 70, 22-145 Skryhiczyn, Poland. You can contact the Administrator in writing at the address of the registered office or by e-mail: info@skarbyroztocza.mom.

2. Personal data are processed for the purpose of concluding and performing the sales contract, handling returns and complaints, as well as fulfilling legal obligations incumbent on the Seller (e.g., accounting and tax).

3. Providing data is voluntary, but necessary to complete the order.

4. Customer data may be transferred to entities processing them on behalf of the Administrator (e.g., courier companies, online payment operators, accounting office) only for the purpose of proper provision of services.

5. The Customer has the right to access their data, rectify them, delete them, limit processing, transfer data, as well as object to their processing and lodge a complaint with the President of the Office for Personal Data Protection (PUODO).

6. Detailed information on data processing and cookies can be found in the Privacy Policy available on the store's website.

1. Contracts concluded through the online store are concluded in the Polish language and in accordance with Polish law.

2. In matters not regulated in these Terms and Conditions, the generally applicable provisions of Polish law shall apply, in particular: the Civil Code, the Act on Consumer Rights, and the General Data Protection Regulation (GDPR).

3. The consumer has the possibility of using out-of-court methods of considering complaints and pursuing claims. Among other things, they have the right to apply to a permanent amicable consumer court with a request to resolve a dispute, or use the EU ODR online platform, available at: http://ec.europa.eu/consumers/odr.

4. Settlement of disputes arising between the Seller and a Customer who is not a Consumer or an Entrepreneur with consumer rights (B2B) shall be submitted to the court competent for the Seller's registered office.